Marc UrbanoCar and Driver
- Porsche is recalling the Taycan electric four-door because of a software issue that can lead to a loss of power.
- The National Highway Traffic Safety Administration's (NHTSA) Office of Defects Investigation received complaints about the issue, and Porsche has released a software update.
- The recall affects the 2020 and 2021 Taycan, and dealers will fix the issue for free.
Porsche is recalling the Taycan electric four-door after the National Highway Traffic Safety Administration's (NHTSA) Office of Defects Investigation received complaints that vehicles completely lost power while owners were operating the electric car. Approximately 43,000 Taycans are affected worldwide and the list includes all models, including the new Cross Turismo, from model years 2020 and 2021.
NHTSA's Office of Defects Investigation (ODI) says that it received nine complaints that Taycans lost complete power while operating at a variety of speeds. Six complaints said that after the vehicles lost power they were unable to restart. NHSTA says that a loss of charge in the vehicle's 12-volt battery might shut down the car's entire electric system. The Taycan uses either a 71.0- or 83.7-kWh battery pack, and the issue is regardless of pack size, Porsche says.
Porsche has issued a software update to modify the vehicle's power electronics and engine control unit software. Some vehicles have already received the update, it has been implemented into production, and dealers will update the vehicles in their inventories. The updated software will no longer trigger a loss of power following a certain incorrect communication between drivetrain modules.
Those affected will be notified by Porsche this month, and dealers will fix the issue for free. Owners can check the NHTSA recalls site to find out if their Taycan is involved and to stay updated.
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